Terms & Conditions

Any course booked is only provisional, until a completed AREA NORTH booking form and full payment has been received by our office.
Booking forms may be sent by post or email. The completed form acts as a binding acceptance of the terms laid down in this document.

Following receipt of the completed booking form, we will issue an invoice for the course(s). Payment to us must be made prior to the commencement of the course, as places can only be guaranteed upon full payment being received by us. Payment must either be in the form of a cheque, cash or debit card.


Cancellation, Transfer & Postponement:
Should you need to re-arrange a booking, we will endeavour to book the delegate onto a course scheduled for an alternative date. Full payment for the transfer must be paid by the date on the original Invoice. Failure to do so will result in a £50.00 + VAT transfer fee. However, should the booking be cancelled by you, the following percentage of the course fee will be retained by us.

  • 11 – 15 working days prior to scheduled course date: 25%
  • 5 – 10 working days of the scheduled course date: 50%
  • Less than 5 working days of the scheduled course date: 100%

Notice of postponement/cancellation must be confirmed in writing to us by post or email.
In this event, a conformation will be forwarded to you advising of any refund due.
Refunds will be made within 30 days of cancellation receipt.